A few things you should know:

1. All orders should be placed online if possible as this is by far the easiest method for you and for us. To add items to your order simply place a supplemental order via our website and enter the code ADD-ON at checkout to avoid a second delivery fee. You may begin ordering late Wednesday night or Thursday for the following week’s delivery day, or up to 3 weeks in advance of your target delivery date.

2. We are like a private chef who stocks your fridge for the week, not your local restaurant. Please don’t count on receiving the food in time for a specific meal as we cannot guarantee this — traffic is very unpredictable!

3. We are a small business with lots of moving parts and a wide delivery area to cover. Therefore your delivery day (if outside of NYC) could be different than what has been posted on our calendar, though most likely not. If you are a new customer with questions about your zone please text Hannah at (718) 490-2839 at any time to check in regarding your first delivery.

Our delivery zones include:

New York: Greene, Columbia, Dutchess, Ulster, Putnam, Orange, Westchester, Rockland, and all of NYC (except Staten Island)

Connecticut: Litchfield, Fairfield, New Haven, Hartford

New Jersey: parts of Bergen, Morris, Essex & Passaic

Massachusetts: Berkshire, special deliveries to the Boston/Cape Ann area as requested

Special deliveries to VT, NH, further afield in NY, NJ, MA, etc. as requested for very large orders; please arrange with Hannah. These orders should be at or above $200 for each hour of driving involved (from the vicinity of Bridgeport CT), including both legs of the trip. An additional delivery fee will apply to cover fuel, starting at $50.

Delivery times:

1. Manhattan, Brooklyn, the Bronx, and Queens: every Wednesday evening.

2. New York State delivery areas: the overall Hudson Valley region (Ulster, Dutchess, Westchester, Greene, and Columbia counties). Deliveries are available biweekly on Fridays.

3. Connecticut delivery areas: Fairfield & Litchfield County, currently delivering every other Friday. Other counties: contact us to inquire.

4. New Jersey delivery areas: parts of Bergen, Essex, Passaic, every four weeks on Fridays - BY DEMAND, please contact us to inquire. We group these with our deliveries further west of the Hudson River in NYS (Rockland, Putnam, Orange, etc).

*If you are not within our delivery zones we would strongly encourage you to clear out a freezer and place a big order for delivery.

Three easy ways to order:

1. On our website.

2. By sending an email to Hannah@TheOliverWestonCompany.com with a list of your selections, along with address and cell phone number if you are a new customer. Payment may be made by credit card (we can take your number over the phone), or by Venmo, Zelle, or PayPal.

3. By calling or texting (718) 490-2839 to speak with us. The payment options under #2 apply in this case.

All other details are below. If your question hasn't been answered, please use our contact form to send us an email.

SHIPPING: We do not ship our products at this time.

MINIMUMS & DELIVERY FEES: please see below

PAYMENTS: You may pay by credit card on our website or over the phone, or by cash (exact change) or check when you pick up. We can also receive Venmo, PayPal, and Chase Zelle payments. You may also provide us with your credit card information to keep on file so we can charge your card for you. Please provide this information by giving us a call at (718) 490-2839.

PICKING UP YOUR ORDER: This option is no longer available unless you are a long-time customer. Please contact to inquire.

THE BEST TIMES TO ORDER: Late Wednesday night or Thursday (make sure you are ordering from the new menu which will have the following week’s date). We will do our best to accommodate late orders up until we are actually getting on the road to make a delivery, but selection will be greatly diminished. If you have an emergency (illness, surgery, etc) please text Hannah at (718) 490-2839 for assistance with getting an order of broths or soups on short notice.

SHORTAGES: We occasionally have shortages or are otherwise unable to fill orders in their entirely and exactly as specified. In the event that this occurs we will issue a refund to your card, or reduce the total due. We will also try to let you know so you can make another selection.

CANCELLATION: If you decide to cancel an order or cancel specific items from an order please do so by 6:00pm on Monday as we make our custom items on Tuesdays. In the event that you must leave town suddenly and did not cancel on time we will freeze your items for delivery the following week; please understand that some items may not be as delicious after freezing and thawing. All custom-made items (such as meat mixtures, quiches, and coconut milk custards) are not refundable if they have already been made.

INSULATED BAGS: If you are a new customer please add the 15.00 insulated bag to your cart (listed at the top of the menu) for each $150 worth of products you order. Leave the bag with the doorman or on your porch just prior to your next delivery and we will make a swap when we bring your order, or bring it with you the next time you pick up. The only exception is pick-up orders; you may select the brown bag option when you check out though we recommend purchasing a delivery bag if you have a large order since the food is heavy and needs insulation. DELIVERY BAGS ARE NOT TO BE USED FOR ERRANDS OR ANY OTHER TYPE OF PERSONAL TRANSPORT; THEY SHOULD BE FOLDED (REMOVE THE BOTTOM INSERT FIRST) AND STORED AWAY FROM DIRT, MOISTURE, ODORS, AND PETS SO THEY ARE READY TO RETURN TO YOUR DELIVERY PERSON WHEN YOU GET YOUR NEXT ORDER. IF STORING IN A GARAGE OR BREEZEWAY PLEASE ENCLOSE COMPLETELY IN A PLASTIC BAG FIRST.

JARS: If you would like to request glass packaging please contact us to inquire how to do this; it is available for certain items and additional fees will apply.

DELIVERY ZONES: Please select the appropriate delivery zone when you place your order. If you are unsure about your zone, or live in an area not specified, please email Hannah@TheOliverWestonCompany.com for assistance. If you select the incorrect zone we will let me know about any balance owed. Our current zones are as follows:

PICK-UP—picking up at 7466 S Broadway, Red Hook NY 12571

MANHATTAN—28.00 ($150 minimum)

BROOKLYN/LIC/ASTORIA —28.00 ($150 minimum)

QUEENS (east of Astoria & LIC) —34.00 ($150 minimum)

BRONX—28.00 ($150 minimum)

HUDSON VALLEY (all river towns between Rt 87 + the Taconic State Parkway, from Dutchess county to Yonkers)—30.00 ($150 minimum)

COLUMBIA COUNTY NY—30.00 ($150 minimum)

GREENE COUNTY NY—34.00 ($250 minimum)

ORANGE COUNTY NY (west of Rt 87)—36.00 ($300 minimum)

FAIRFIELD COUNTY CT—36.00 ($300 minimum)

LITCHFIELD COUNTY CT—42.00 ($300 minimum)

BERGEN COUNTY NJ—34.00 ($200 minimum)

ESSEX & MORRIS COUNTIES NJ—53.00 ($300 minimum)

BERKSHIRE COUNTY MA—40.00 ($300 minimum)